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ORDERS

By completing the checkout process and placing an order by clicking the "Pay Now" button on the checkout page, Client are offering to purchase the products from OCEN. Any order made on the Website presumes the explicit acceptance of the present GTCS, without this acceptance being conditional to the Client signing this in writing.

Such offering to purchase is binding to a Client once the latter has confirmed payment by clicking on "Pay Now".

The Website allows Client to check order and correct any errors before completing a purchase. Please take the time to read and check Your order at each page of the order process as Client are responsible for ensuring that the information Client provide is complete, accurate and up to date.

After receiving an order, OCEN will send the Client confirmation receipt of the order by email including a summary of the order, the order number. This email is only an acknowledgement for information purpose, and it does not constitute acceptance of Client order by OCEN company. OCEN will accept the Order by shipping and the invoice after.

All orders are subject to availability and confirmation of the order price. OCEN reserves the right to not register a payment and to not confirm an order. OCEN  will inform the Client for the reasons for the non-confirmation of his/her order if so requested.

Not with standing anything to the contrary provided for herein, OCEN  reserves the right to refuse, cancel and terminate orders at any moment in time, subject to legitimate reasons under applicable law. For example, OCEN  may refuse, terminate, or cancel order if there is an ongoing dispute concerning payment of a prior order or if OCEN  suspects, in its sole discretion, that Client have engaged in fraudulent or grey market activities or have otherwise violated GTCS.

 

When Client visit the Website and/or submit an order, Client are communicating electronically and Client agree that all agreements, notices, disclosures and other communications that we send to Client electronically (whether on our behalf or on behalf of the Partners) satisfy any legal requirement. Client understand that Client are responsible for all electronic communications and content sent from the Client’s computer to us.

 

The Client hereby declares that he/she is fully aware of all of the information provided and the recorded confirmation consists of proof of the transaction. The order confirmation is deemed to be a signature and acceptation of the transactions carried out.

All information for a particular order may be found under the heading "Order Tracking" in the Client's personal space, except for order check out as a Guest.

Risk in the product will remain with us until it is delivered to Client at the address specified when Client placed order.

 

PRICES

Whilst we try and ensure that all details, descriptions and prices that appear on the Website are accurate, there may be cases where errors occur. If we discover an error in the price of any products that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
If we are unable to contact you, your order will be treated as cancelled. If you cancel and you have already paid for the products, you will receive a full refund as soon as possible.

Pricing currency

The Client acknowledges and hereby accepts that the product sale price depends on the country of delivery, which conditions the currency in which the price will be shown.

In the event that the Client's country of delivery has not been referenced by OCEN on the day the order is made, the Client acknowledges and hereby accepts that all prices shown on the product pages of the Website are in Euro, and the product sale price results from the conversion of the price shown on the Website into the currency of country of delivery using the applicable exchange rate at the time the order is confirmed.

If the payment card used by the Client applies a currency different to the one indicated on the invoice, the products’ sale price will result from the conversion of the price indicated on the invoice into the currency applicable to the Client's payment card using the applicable exchange rate at the time the payment card issuer processes the transaction.

 

** The right to return the goods without giving a reason within 14 days is, in accordance with the relevant laws, a de facto withdrawal from the purchase contract. With a valid with drawal from the contract, this contract ceases from the beginning and is considered as if it had never been concluded. More in Services **